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Current increased call volumes at the Condor Service Center are causing longer waiting times for customers calling the Condor service hotline. We kindly ask for your understanding. Condor strives to process all requests from your guests as quickly as possible.

More information about Condor flights and services is also available here on our website. 

Status: August 16, 2024, 11.30 a.m. CEST

 

Condor is closely monitoring developments in the Middle East. Due to the current political situation flights to Beirut are suspended for now. 

Status: August 9, 2024

The tour operator FTI filed for insolvency on June 3, 2024 and canceled trips. The brands affected are FTI Touristik Germany, Austria, Switzerland, BigXtra, FTI Voyages and FTI Reizen. Like all other airlines, Condor is not allowed to transport travelers who have booked a now canceled package tour with one of the above-mentioned FTI brands to their vacation destination. Please contact FTI directly if you have any questions about your upcoming trip.

However, all guests can take their booked return flight as normal, even if the trip was canceled by FTI. If the return flight is rebooked by the guest, for example to an earlier date, the regular ticket price will apply.

FTI has set up a support website for customers and a support hotline at +49 (0) 89 / 710 45 14 98, where all further information, including information on claims to the German Travel Security Fund (DRSF), is available.

Status: June 4, 2024

Condor does not fly over Russian or Ukrainian airspace on any of its routes.